Privacy Policy

This Privacy Policy describes how SILIZIOS Technology GmbH (“we”, “us”, or “our”) collects, uses, and protects your personal information when you use our services or visit our website. We are committed to ensuring your privacy is protected in accordance with the EU General Data Protection Regulation (GDPR) and applicable Austrian law.

1. Data Controller

The data controller responsible for your personal data is:

SILIZIOS Technology GmbH
Widerhofergasse 6/12, 1090 Vienna, Austria
Registration: FN 461337m
Email: connect@silizios.at

2. Information We Collect

We may collect and process the following categories of personal data:

  • Contact Information: Name, email address, phone number, company name
  • Technical Data: IP address, browser type, operating system, pages visited
  • Communication Data: Enquiries, messages, and correspondence you send us
  • Project Data: Information you provide for the purpose of service delivery
  • Newsletter Data: Email address if you subscribe to our mailing list

3. How We Use Your Information

We use your personal data for the following purposes:

  • To respond to your enquiries and deliver our services
  • To manage and maintain our business relationship with you
  • To send you relevant updates, newsletters, and marketing communications (with your consent)
  • To improve our website and service offerings through analytics
  • To comply with our legal and regulatory obligations

4. Legal Basis for Processing

We process your personal data under the following legal bases as defined in the GDPR:

  • Contractual necessity — processing is required to perform a contract with you
  • Legitimate interests — we have a legitimate business interest in improving our services
  • Consent — where you have given explicit consent (e.g. newsletter subscriptions)
  • Legal obligation — where we must comply with applicable law

5. Data Sharing

We do not sell, rent, or trade your personal data. We may share your data with:

  • Trusted service providers who assist in delivering our services (under data processing agreements)
  • Legal or regulatory authorities when required by law
  • Professional advisors such as lawyers and auditors, subject to confidentiality obligations

6. International Transfers

We strive to process your data within the European Economic Area (EEA). Where transfers outside the EEA are necessary, we ensure appropriate safeguards are in place in accordance with GDPR requirements, such as Standard Contractual Clauses (SCCs).

7. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. Once data is no longer needed, it is securely deleted or anonymised.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access — request a copy of the personal data we hold about you
  • Right to rectification — request correction of inaccurate or incomplete data
  • Right to erasure — request deletion of your data in certain circumstances
  • Right to restrict processing — request we limit how we use your data
  • Right to data portability — receive your data in a structured, machine-readable format
  • Right to object — object to processing based on legitimate interests or for direct marketing
  • Right to withdraw consent — withdraw consent at any time without affecting lawfulness of prior processing

To exercise any of these rights, please contact us at connect@silizios.at.

9. Cookies

Our website may use cookies to enhance your browsing experience and collect anonymised analytics data. You may control cookie preferences through your browser settings. Essential cookies required for the website to function cannot be disabled.

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or damage. All staff with access to personal data are bound by confidentiality obligations.

11. Complaints

If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde):

Datenschutzbehörde
Barichgasse 40–42
1030 Vienna, Austria
Website: www.dsb.gv.at

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or our data practices. Any significant changes will be communicated on this page. Last updated: January 2026.

13. Contact Us

For any questions or requests regarding this Privacy Policy, please contact:

SILIZIOS Technology GmbH
Widerhofergasse 6/12, 1090 Vienna, Austria
Registration: FN 461337m
Email: connect@silizios.at